As you ramp up for 2016, make sure you have everything in place to give your customers the best experience and keep them coming back each year! If you downplay the importance of customer service, you cut off the most meaningful connection you have to your patrons. This is one area a lot of people…

Use these 3 strategies to employ lean strategies to your PR and cut out wastes like time and content while still producing enough to build a reputation. In general, a lean strategy is one that minimizes waste and optimizes flow in an operation. It is a model that was originated by Toyota Motor Corporation on…

Insurance agents need to have a social media presence, but how do you overcome some of the challenges in this industry? Here are 5 helpful tips on just that. Insurance agents are in a unique position when it comes to social media. They need to develop a personal brand identity while staying consistent with the…

When you spend so much time at work, shouldn’t you have an office space that feels good to occupy? Here are some easy tips on creating an office sanctuary Last week we discussed how managers can create an office environment that promotes happiness in employees. The power isn’t only in the hands of the higher-ups,…